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It is one goal of the project to develop reference processes for energy consulting services. These reference processes do not only have the great advantage of establishing comparability in terms of required knowledge, expertises and qualification but they also help to increase and ensure the knowledge and quality of processes of energy consulting services. To generate these reference processes it is necessary to record, document and visualize business processes that display current situations of various energy consulting enterprises. Hence, interviews and inspections are carried out with those energy consulting services that are assigned to the project. What follows are the analysis of the interviews and inspections, a comparison combined with a classification of the current processes according to criteria that need to be defined and a subdivision of the processes into sub-processes. Reference processes are developed on the basis of the generated sub-processes. In workshops this reference processes will be consolidated and validated with energy consultants. The aim is to verify trade-specific target processes.

Your contact person:

Research Institute for Operations Management (Registered Association)
at RWTH Aachen University

Richard Schieferdecker
Phone: +49 (241) 477 05 429